Although damages are not common they are possible whether your move is done on your own or by professionals. In the case, there are any damages and a claim must be filed, please review the following information.
Shippers are allowed up to (NINE) 9 months from the date of delivery to file and register a claim. CSI is a 3rd party claim department that does NOT allow the Carrier (Moving Company) to get involved to be as fair as possible to the claimants.
Claims Service International (CSI) understands how stressful relocating your home and family can be. Their experienced staff of adjusters is dedicated to assisting claimants with the tedious requirements that claim filing entails. CSI takes pride in its objective and genuine approach to claim analysis.
Just follow the steps on the Registration Page to enter your personal and move information to begin the claim process.
Your information will be immediately sent to CSI and a registration acknowledgment notice will be sent to the email you have provided. Your online account login information will be emailed to you once your information is verified.
Please Note: Before filing and registering your claim with CSI, it is advisable to finish unpacking your entire shipment as all Shipper get a ONE-TIME claim. Items cannot be added at a later date to an open claim.
Phone: 772-742-5246
Fax: 772-204-0644
Hours of Operation: Mon- Fri 9AM – 5PM EST
WWW.CSIPROS.ORG (Registration of Claims)
INFO@CSIPros.org (Inquiries)
Claims@CSIPros.org (Claim Forms, Pictures, Supporting Docs)